Booking Information & Terms – Nature Resort in South Tyrol's Ahrntal
All prices include the NATURHOTEL MOLIN ¾ Wellness Board.
To help you prepare for your stay at Naturhotel Molin at 1,018 meters altitude in the Ahrntal Valley, we have compiled our essential booking terms and organizational details. All room rates include our signature South Tyrolean ¾ luxury pampering board with all-day non-alcoholic buffet drinks. The Lechner family is always at your disposal for individual inquiries.
Key Booking Policies at a Glance
- Check-in & Check-out: Rooms and suites are ready for occupancy from 3:00 PM on arrival day. On departure day, check-out is by 11:00 AM. Late check-out including spa access is available upon request for a surcharge.
- Payment options: Cash, EC debit cards (Maestro), and major credit cards (Visa, Mastercard).
- Deposit & confirmation: Bookings are finalized upon receipt of a deposit via bank transfer or credit card within 14 days of booking.
- Dog policy: Dogs are welcome upon advance request in designated room categories for 22 € per day (excluding food). Pets are not permitted in dining rooms or the spa area.
- Local tourist tax: Statutory municipal tax of 3.40 € per person (aged 14+) per night, payable directly on site.
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Deposit
When the reservation has been confirmed we ask that you pay a deposit at least of
200 € per room within 2 weeks by bank transfer to the following account:
Raiffeisenkasse Tauferer-Ahrntal
IBAN IT03N0828558271000308003831
SWIFT/BIC Code RZSBIT21040
If you make the transfer at very short notice prior to your stay, we ask you to bring the receipt, because it can last up to a week, until the deposit is booked.
Please note that it is only possible to book a room category, not a specific room or floor.
Treatments in the wellness department
Please let us know when you would like appointments when you book your room, and we will be happy to reserve the desired date and time.
If you cannot make an appointment in our wellness department please let us know at least 1 day in advance. If not we will charge 50% of the treatment price.
Beauty vouchers and included treatments can only be redeemed during the period of10.00 a.m. to 2.00 p.m. Thank you for your comprehension!
Single occupancy surcharge
In case of reservation of a double room for single use, a surcharge of 30% of the regular room rate, depending on category, will apply. This surcharge does not apply to the single room.
Gift vouchers
Validity of gift vouchers: 1 year from the date of issue. Extension of this validity or redemption in cash is not possible. Vouchers must be redeemed by the person names on the voucher.
Bill
Since December 6, 2011 it is in Italy by law no. 201/2011 no longer permitted to pay amounts exceeding 2,999.99 € in cash. However, the following payment methods are allowed: credit cards, non-transferable cheques, bank transfers. We accepted: Mastercard, Visa.
Dogs
Contribution towards costs: 22,00 € per dog per day (please bring your own dog basket and blanket). Please note that dogs are not permitted in some suites as well as in the dining and wellness areas and on the sunbathing lawn. We reserve the right to charge for a room cleaning at the end of your stay.
To protect the unique flora and fauna, on most trails dogs must be kept on the leash.
Late check out
We calculate a surcharge of 50% to the booked category for a late check out. This includes next to the room and our wellness buffet in the afternoon, and the use of the wellness area. This includes beside the room also our wellness buffet in the afternoon, as well as the use of the wellness area.
Non smokers - smokers?
Please note that smoking is not permitted in any rooms or in the dining areas. Smoking is permitted on your balcony or in the „Schindelhannes“.
Tourist tax
Persons aged 14 years and over will have to pay, per provincial government decree, a tourist tax of 3.40 € per person/night to lastingly promote regional tourist attractions. This fee is not included in the total price of your stay and can only be paid locally.
Packages
Package weeks should be booked inadvance.
Only one special offer or discount applies per booking.
Price and payment methods
We reserve the right to correct mistakes in prices and to refer you to the correct price list.
Refund
Services which you do not make use of will not be refunded.
Cancellation feets
Reservation cancellations can only be accepted in writing.
Please inform us in time if you must cancel your vacation.
The following conditions for cancellation apply: For a cancellation within 30 days of the first date of arrival, an additional 30€ fee for the work will be added. For a cancellation between 30 and 10 days before the date of arrival, an additional 50% of the price of the purchase is added. For a cancellation within 10 and 1 day the first date of arrival will be added to 80% of the price of the purchase. In the case of arrival, the anticipatory part will be added to the cost of the camera for the intermittent period.
Tipp: Cancellation insurance: For 3 € per person per day you can get cover for all cancellation costs caused by accidents, illness or other serious personal reasons which apply to the insured. If you would not like to take out this insurance please
let us know when making your reservation.
Transfer
When you arrive at the Bruneck Train Station (70 €) or at the airports in Innsbruck
(240 €) or Bolzano (Bozen - 220 €)we will be happy to meet you and bring you to the hotel. Of course, we will also bring you back for departure!
Prices are calculated per trip in the minibus.
Wellness board
The wellness board starts on the day of arrival at 2p.m. with our wellness buffet and ends on the day of arrival at 11a.m. after breakfast.
When a new price list is published all older price lists lose their validity. Errors excepted, and prices are subject to change.
Frequently Asked Questions about Booking & Policies
What cancellation terms apply if I need to cancel my booking?
Up to 30 days before arrival a 30 € handling fee applies, 30 to 10 days 50%, less than 10 days 80%, and no-shows or early departures are charged 100%.
Are dogs permitted at Naturhotel Molin and what is the daily rate?
Yes. Well-behaved dogs are allowed upon prior request in designated rooms for 22 € per day (food not included).
Can we continue using the spa area on departure day (Late Check-out)?
Yes. Subject to availability, a late check-out including afternoon buffet and full spa access is available upon request for 50% of the daily room rate.